Selected Work

Selected platform and transformation work

Four representative case studies spanning governed lakehouse modernization, customer intelligence, analytics transformation, and crisis-response executive reporting.

Selection Logic

These examples show the through-line in my work: build the foundation, connect it to customer and decision outcomes, scale it through governance and operating model discipline, and deliver under pressure when the business needs visibility fast.

Discuss relevant roles

Identity graph

Ready

360

Unified B2C and B2B customer data for segmentation, personalization, and measurement.

Customer Intelligence Case Study

Customer360 platform for personalization and customer intelligence

Designed and delivered a Customer360 data platform that unified customer identity and behavior across B2C and B2B journeys, giving marketing and analytics teams a governed foundation for segmentation, personalization, and measurement.

Impact: Enabled targeted marketing and stronger customer intelligence by connecting identity, behavioral data, semantic models, and model-ready datasets on a reusable platform foundation.

Lakehouse foundation

Ready

40%

Reporting effort reduced through a governed platform, shared standards, and reusable data products.

Platform Modernization Case Study

Governed enterprise lakehouse modernization

Modernized a fragmented enterprise data estate into a unified lakehouse platform with shared engineering standards, governance controls, and self-service data products for analytics, ML, and AI use cases.

Impact: Created a governed enterprise data backbone, enabled trusted self-service analytics across 12+ departments, reduced BI engineering effort by roughly 40%, and formed part of a broader data program that contributed to $25M+ in revenue impact over two years.

Modernization signal

Ready

$500K

Governed analytics modernization that reduced leakage and improved cloud-readiness in a regulated enterprise.

Governance / Transformation Case Study

Governed analytics modernization for cloud and AI readiness

Led reporting modernization initiatives that improved current decision support while preparing enterprise analytics platforms for governed cloud migration and future AI-ready operating models.

Impact: Reduced future migration complexity, delivered a fee optimization model worth about $500K annually, and strengthened analytics support for a $50M operations transformation.

Crisis response

Ready

72h

Executive reporting mobilized in days, not months, for leadership visibility during lockdown disruption.

Executive Reporting / Crisis Response Case Study

COVID executive reporting war room

Led a rapid-response analytics initiative for TD Personal Banking at the start of COVID lockdowns, creating executive reporting that consolidated fragmented inputs into a single decision-support view for crisis leadership.

Impact: Mobilized reporting delivery within 72 hours, aligned data inputs across 7 product teams, and provided C-level leadership with daily operational visibility during a high-volatility period.